BUILT TO SERVE. COMMITTED TO IMPACT.
Our Core Purpose:
Helping People and Businesses Succeed
A Culture of Excellence
The overriding goal of our Sales Team, Market Support Team, and Operations Support Team, is to deliver high quality, successful outcomes in each phase of the business development process. This focus is applied to our esteemed Principals, our Distributor Partners, and the countless End Users we serve.
With over 50 years of dedication to the Food and Beverage industry, our long-term success is built on more than just experience…
…It’s Built On The Values That Drive Everything We Do:
Honesty
Truthful and transparent in all endeavors.
Respect for All People
We value every relationship, and we lead with empathy.
Urgency with Accuracy
We move fast, but never at the cost of precision.
Relentlessness
A spirit of persistence drives our pursuit
Constant Innovation
We proactively seek better ways to serve and succeed.
These values are the foundation of our culture, our work, and our commitment to you. Our goal is your success.
A Heritage of Excellence
Merchants: A Timeline of Progress
1971
Merchants is founded by Ed Preston and Dave Evans, covering North Carolina, South Carolina, Maryland, and Virginia.
1992
Expansion into Tennessee.
1993
Expansion into Georgia.
1994
Creation of Chain Account Services
1996
Second generation of ownership starts
1998
Expansion into Alabama and north Florida
2003
Expansion into south Florida
2010
Third generation of ownership
2019
Expansion into New York metro market and New Jersey and Pennsylvania
2020
Fourth generation of ownership begins
2025
Creation of Tabletop division.
MSC Territory
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Other Divisions
Meet the People Behind Merchants
Our Team Officers
Frank Roughgarden
President
Graham Roughgarden
VP Chain Account Services
Matthew Roughgarden
VP Merchants Sales South
Taylor Evans
VP Merchants Sales Mid Atlantic
Brian McCarron
VP Merchants Sales North
Team Leads
Alice Gaines
Director of Operation and Market Support
Justin Williams
Director of Revenue Management
Customers, Distributors and Manufacturers
If you are interested in learning more about our capabilities, need a sales rep to call you, or are interested in representation in the market please reach out to us below and we will get with you shortly.
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